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Privacy

Most of the personal information we hold is not about our customers. It is about drivers, who never contacted us and did not choose us. This page is mainly about them.

Information about drivers

When a credentialed business orders a motor vehicle record, we receive from the state — through our data provider — the driving history of the person named in the request. That can include licence status, class and endorsements, violations, suspensions and accidents, along with the name, date of birth and licence number used to find the record.

We obtain these records only where the requester has a permissible purpose under the federal Driver's Privacy Protection Act (18 U.S.C. §2721). Every request records that purpose, who made it and when. We keep that log for five years and it cannot be edited.

What we do not keep

  • We do not store a social security number for a motor vehicle record.
  • We do not sell driver information, and we do not use it for marketing.
  • We do not keep reports indefinitely. A report is available to the business that ordered it for a limited period and is then deleted.

Who receives the information

The business that ordered the report, and only that business. Our data provider processes the request on our behalf. We disclose information to others only where the law requires it.

The DPPA restricts what a recipient may do with a record afterwards. Businesses that use our service agree to those restrictions in writing before they are given access.

How the information is protected

Records are encrypted where they are stored. Access requires two-factor authentication. Every view of a report is written to an append-only log together with the reason it was permitted. Internal access to a customer's data requires a documented reason and raises an alert.

Information about our customers

For the businesses that use the service we hold the account details they give us — company name, contact details, billing information — and a record of their orders. Card details are handled by our payment processor and are not stored on our systems.

Your rights

If you are a driver, see disputes and file disclosure: the Fair Credit Reporting Act gives you the right to see what we hold and to challenge it.

Требуется текст от юриста.Права по законам штатов: CCPA/CPRA для Калифорнии (учесть исключение для данных, регулируемых FCRA), законы Вирджинии, Колорадо, Коннектикута, Юты, Техаса и других штатов из списка открытых. Юрист должен определить, какие применимы и в каком объёме.

Retention

Требуется текст от юриста.Точные сроки хранения по каждому типу данных, согласованные с юристом и с договором SambaSafety. Технические значения по умолчанию: отчёт 90 дней, аудит 5 лет, согласия 5 лет.

Contact

Требуется текст от юриста.Юридическое название компании, почтовый адрес, электронная почта для вопросов о персональных данных, имя ответственного лица.

Last updated: Требуется текст от юриста.Дата вступления в силу проставляется при публикации.

TermsPrivacyConsumer disputes

PullMVR is a consumer reporting agency. If we prepared a report about you, you have rights under the Fair Credit Reporting Act — see what they are.